Privacy Policy
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1. Data protection at a glance
General Information The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data with which you can be personally identified. Detailed information on data protection can be found in our privacy policy listed below this text.
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Data collection on this website
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Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. Their contact details can be found in the "Notice concerning the responsible party" section of this privacy policy.
How do we collect your data? Your data is collected, on the one hand, by you providing it to us. This may involve data that you enter into a contact form, for example. Other data is collected automatically or after your consent when you visit the website through our IT systems. This is primarily technical data (e.g., internet browser, operating system, or time of the page visit). The collection of this data occurs automatically as soon as you enter this website.
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What do we use your data for?
A portion of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior.
What rights do you have regarding your data? You have the right to obtain information about the origin, recipients, and purpose of your stored personal data at any time, free of charge. You also have the right to request the correction or deletion of this data. If you have given consent for data processing, you can withdraw this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances.
Furthermore, you have the right to file a complaint with the competent supervisory authority. For this and other questions regarding data protection, you can contact us at any time.
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Analysis tools and tools from third-party providers
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When you visit this website, your browsing behavior may be statistically analyzed. This is mainly done using analysis programs.
Detailed information on these analysis programs can be found in the following privacy policy.
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2. Hosting We host the contents of our website with the following provider:
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External Hosting
This website is hosted externally. The personal data collected on this website is stored on the servers of the hosting provider(s). This may include IP addresses, contact inquiries, meta and communication data, contract data, contact details, names, website access, and other data generated through a website.
The external hosting is carried out for the purpose of fulfilling our contractual obligations towards our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of a secure, fast, and efficient provision of our online offering by a professional provider (Art. 6(1)(f) GDPR).
If corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TTDSG, insofar as the consent covers the storage of cookies or access to information on the user's terminal device (e.g., device fingerprinting) within the meaning of TTDSG. The consent can be revoked at any time.
Our hosting provider(s) will only process your data to the extent necessary to fulfill their performance obligations and follow our instructions regarding this data.
We use the following hosting provider(s):
Wix.com Ltd., Yunitsman 5 St, Tel Aviv, Israel
Processing on behalf: We have concluded a processing agreement (AVV) for the use of the above-mentioned service. This is a contract required by data protection law, which ensures that this provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
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3. General notes and mandatory information Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to point out that data transmission over the Internet (e.g., communication via e-mail) may have security vulnerabilities. Complete protection of data from access by third parties is not possible.
Notice concerning the responsible party The responsible party for data processing on this website is:
Daniel Müller
Im Grund 17
65329 Hohenstein
Phone: 0612096544
Email: coaching@achtsamkeits-praxis.de
The responsible party is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).
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Storage duration
Unless a more specific storage period is mentioned within this privacy policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent for data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., retention periods under tax or commercial law); in the latter case, the deletion takes place after these reasons cease to exist.
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General information on the legal bases for data processing on this website
If you have given consent for data processing, we process your personal data based on Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR if special data categories are processed according to Art. 9(1) GDPR. In the case of explicit consent to the transfer of personal data to third countries, the data processing is also based on Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or access to information on your terminal device (e.g., via device fingerprinting), the data processing is additionally based on § 25(1) TTDSG. The consent can be revoked at any time. If your data is necessary for the fulfillment of a contract or for the implementation of pre-contractual measures, we process your data based on Art. 6(1)(b) GDPR. Furthermore, we process your data if this is necessary to fulfill a legal obligation based on Art. 6(1)(c) GDPR.
The data processing may also be based on our legitimate interest pursuant to Art. 6(1)(f) GDPR. The relevant legal bases for each individual case are provided in the following paragraphs of this privacy policy.
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Notice on data transfer to unsafe third countries and transfer to US companies that are not DPF-certified
We use, among other things, tools from companies located in legally unsafe third countries and US tools whose providers are not certified under the EU-US Data Privacy Framework (DPF). If these tools are active, your personal data may be transferred to these countries and processed there. We would like to point out that no data protection level comparable to that of the EU can be guaranteed in legally unsafe third countries.
We would like to point out that the USA is generally considered a secure third country with a level of data protection comparable to that of the EU. Data transfer to the USA is permitted if the recipient is certified under the "EU-US Data Privacy Framework" (DPF) or has appropriate additional safeguards. Information on transfers to third countries, including data recipients, can be found in this privacy policy.
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Recipients of personal data
As part of our business activities, we work with various external parties. In some cases, this also requires the transfer of personal data to these external parties.
We only pass on personal data to external parties if this is necessary for the fulfillment of a contract if we are legally obliged to do so (e.g., passing on data to tax authorities), if we have a legitimate interest in the transfer based on Art. 6(1)(f) GDPR, or if another legal basis allows the transfer of data. When using processors, we only pass on personal data of our customers based on a valid processing agreement. In the case of joint processing, a joint processing agreement is concluded.
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Revocation of your consent to data processing
Many data processing operations are only possible with your explicit consent. You can revoke consent already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right to object to data collection in special cases and to direct advertising (Art. 21 GDPR) IF THE DATA PROCESSING IS BASED ON ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH A PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING IS FOR THE ASSERTION, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT ADVERTISING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING, INSOFAR AS IT IS RELATED TO SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT ADVERTISING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) GDPR).
IF YOUR PERSONAL DATA ARE PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING PURPOSES; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION UNDER ARTICLE 21(2) GDPR).
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Right to Lodge a Complaint with the Supervisory Authority
In the event of violations of the GDPR, you have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your habitual residence, your place of work, or the location of the alleged infringement. This right to lodge a complaint is without prejudice to any other administrative or judicial remedies.
Right to Data Portability
You have the right to request the transfer of data that we process automatically based on your consent or in the performance of a contract, either to yourself or to a third party in a structured, commonly used, and machine-readable format. If you request direct transmission of the data to another controller, this will be done only to the extent technically feasible.
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Right to Access, Rectification, and Erasure
You have the right to obtain free information about your stored personal data, its origin, recipients, and the purpose of processing, as well as the right to rectification or erasure of this data, in accordance with applicable legal provisions. You may contact us at any time for further questions regarding personal data.
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Right to Restriction of Processing
You have the right to request the restriction of processing of your personal data. You may contact us at any time to exercise this right. The right to restriction of processing exists in the following cases:
If you dispute the accuracy of your personal data stored with us, we generally need time to verify this. During the verification period, you have the right to request a restriction on the processing of your personal data.
If the processing of your personal data is unlawful, you may request the restriction of processing instead of erasure.
If we no longer require your personal data but you need it for the establishment, exercise, or defense of legal claims, you have the right to request the restriction of processing instead of erasure.
If you have lodged an objection under Article 21(1) GDPR, a balancing of interests between yours and ours must be carried out. As long as it is not yet clear whose interests prevail, you have the right to request a restriction on the processing of your personal data.
If the processing of your personal data has been restricted, such data may only be processed with your consent, for the establishment, exercise, or defense of legal claims, for the protection of the rights of another natural or legal person, or for reasons of substantial public interest of the European Union or a Member State.
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Objection to Promotional Emails
The use of contact data published under the legal obligation for sending unsolicited advertisements and informational materials is hereby expressly objected to. The website operators reserve the right to take legal action in the event of unsolicited promotional information, such as spam emails.
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Data Collection on This Website
Cookies
Our website uses "cookies." Cookies are small data packets that do not harm your device. They are either temporarily stored for the duration of your session (session cookies) or permanently stored (persistent cookies) on your device. Session cookies are automatically deleted after your visit. Persistent cookies remain on your device until you delete them yourself or they are automatically deleted by your web browser.
Cookies may be set by us (first-party cookies) or by third parties (third-party cookies). Third-party cookies enable the integration of certain third-party services within websites (e.g., cookies for payment processing).
Cookies serve various functions. Many cookies are technically necessary as certain website functions would not work without them (e.g., shopping cart function or video display). Other cookies can be used for analyzing user behavior or for advertising purposes.
Cookies necessary for the execution of electronic communication processes, to provide certain functionalities you have requested (e.g., shopping cart function), or to optimize the website (e.g., cookies for measuring website traffic) are stored based on Article 6(1)(f) GDPR unless another legal basis is specified.
The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. If consent has been requested for the storage of cookies and similar recognition technologies, processing is based solely on that consent (Article 6(1)(a) GDPR and Section 25(1) TTDSG); consent can be withdrawn at any time.
You can configure your browser to be informed about the setting of cookies and to allow cookies only in specific cases, to exclude the acceptance of cookies generally or for specific cases, and to activate automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.
Information on which cookies and services are used on this website can be found in this privacy policy.
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Consent with Cookiebot
Our website uses Cookiebot's consent technology to obtain your consent for the storage of certain cookies on your device or the use of certain technologies and to document this in compliance with data protection regulations. The provider of this technology is Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark ("Cookiebot").
When you enter our website, a connection is established to Cookiebot's servers to obtain your consents and other declarations regarding cookie usage. Cookiebot then stores a cookie in your browser to assign the given consents or their withdrawal. The collected data will be stored until you request us to delete it, delete the Cookiebot cookie yourself, or the purpose for data storage no longer exists. Mandatory statutory retention periods remain unaffected.
The use of Cookiebot is to obtain the legally required consents for the use of cookies. The legal basis for this is Article 6(1)(c) GDPR.
Data Processing Agreement
We have entered into a data processing agreement (DPA) for the use of the above-mentioned service. This is a data protection-required contract that ensures the service provider processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.
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Inquiries via Email, Phone, or WhatsApp
If you contact us via email, phone, or WhatsApp, your inquiry, including any personal data (name, inquiry), will be stored and processed for the purpose of addressing your request. This data will not be shared without your consent.
The processing of this data is based on Article 6(1)(b) GDPR, if your inquiry relates to the fulfillment of a contract or is necessary for the performance of pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively addressing inquiries (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR) if such consent has been requested; consent can be withdrawn at any time.
Data you send us via contact requests will remain with us until you request its deletion, withdraw your consent for storage, or the purpose for data storage ceases (e.g., after your request has been processed). Mandatory legal provisions—especially statutory retention periods—remain unaffected.
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Calendly
On our website, you have the option to schedule appointments with us using the tool "Calendly."
For the purpose of booking an appointment, you enter the requested data and the desired appointment time into the designated form. The entered data will be used for planning, conducting, and possibly following up on the appointment.
When scheduling an appointment via Calendly, personal data in the form of name and email address are collected. As a U.S.-based provider, Calendly stores this data on servers in the USA, which are not bound by the GDPR.
Users have the option to withdraw their consent for data transfer before data is collected. This option is provided by Calendly with a notice about cookie settings, but it is not prominently placed. Information on data protection at Calendly can be found here: Legal Legal Overview | Calendly
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SuperSaas
On our website, you have the option to schedule appointments with us using SuperSaas. The company is based in the European Union and thus complies fully with the General Data Protection Regulation (GDPR), which protects your privacy.
For the purpose of booking an appointment, you enter the requested data and the desired appointment time into the designated form. The entered data will be used for planning, conducting, and possibly following up on the appointment. The appointment data is stored on SuperSaas' servers, whose privacy policy can be viewed here: Datenschutzerklärung (supersaas.de)
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5. Analysis Tools and Advertising
Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics allows the website operator to analyze the behavior of website visitors. This includes data such as page views, time spent on the site, operating systems used, and the origin of the user. This data is associated with the user’s end device but is not linked to a user ID.
Furthermore, we may use Google Analytics to record your mouse and scroll movements and clicks. Google Analytics also employs various modeling approaches to augment the collected data and utilizes machine learning technologies in data analysis. Google Analytics uses technologies that enable the recognition of users for the purposes of analyzing user behavior (e.g., cookies or device fingerprinting). The information collected by Google about your use of this website is typically transmitted to a Google server in the USA and stored there.
The use of this service is based on your consent under Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TTDSG. Consent may be withdrawn at any time. Data transfer to the USA is based on the Standard Contractual Clauses of the EU Commission. Details can be found here:
https://privacy.google.com/businesses/controllerterms/mccs/.
The company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF commits to adhering to these data protection standards. Further information is available from the provider at the following link:
You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available at the following link:
https://tools.google.com/dlpage/gaoptout?hl=de. More information on the handling of user data by Google Analytics can be found in Google’s privacy policy:
https://support.google.com/analytics/answer/6004245?hl=de.
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6. Newsletter
Newsletter Data
If you wish to receive the newsletter offered on the website, we require an email address from you as well as information that allows us to verify that you are the holder of the provided email address and that you consent to receiving the newsletter. No additional data will be collected unless voluntarily provided. This data will be used exclusively for sending the requested information and will not be shared with third parties.
The processing of the data entered into the newsletter registration form is based solely on your consent (Art. 6 Para. 1 lit. a GDPR). You may withdraw your consent to the storage of the data, the email address, and their use for sending the newsletter at any time, for example, via the "unsubscribe" link in the newsletter. The legality of the data processing processes already carried out remains unchanged by the withdrawal.
The data you provide for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter or the purpose of data storage ceases. Upon unsubscribing, the data will be deleted from the newsletter distribution list. We reserve the right to delete or block email addresses from our newsletter distribution list at our discretion in accordance with our legitimate interest under Art. 6 Para. 1 lit. f GDPR. Data stored for other purposes will remain unaffected.
After unsubscribing from the newsletter distribution list, your email address may be stored in a blacklist by us or the newsletter service provider if necessary to prevent future mailings. The data in the blacklist will only be used for this purpose and will not be combined with other data. This serves both your interest and our interest in complying with legal requirements for newsletter distribution (legitimate interest under Art. 6 Para. 1 lit. f GDPR). Storage in the blacklist is not time-limited. You may object to the storage if your interests outweigh our legitimate interest.
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7. eCommerce and Payment Providers
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Processing of Customer and Contract Data
We collect, process, and use personal customer and contract data for the establishment, content, and modification of our contractual relationships. Personal data about the use of this website (usage data) is collected, processed, and used only to the extent necessary to enable the user to utilize the service or to bill for it. The legal basis for this is Art. 6 Para. 1 lit. b GDPR.
The collected customer data will be deleted after completion of the order or termination of the business relationship and expiration of any legal retention periods. Legal retention periods remain unaffected.
Data Transfer Upon Contract Conclusion for Services and Digital Content
We transfer personal data to third parties only if necessary for contract execution, such as to the bank in charge of payment processing. Further transfer of data occurs only if you have expressly consented to it. Data will not be disclosed to third parties without express consent, such as for advertising purposes.
The legal basis for data processing is Art. 6 Para. 1 lit. b GDPR, which allows for the processing of data for the performance of a contract or pre-contractual measures.
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8. Audio and Video Conferences
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Data Processing
For communication with our customers, we use online conference tools. The specific tools we use are listed below. When you communicate with us via video or audio conference over the Internet, your personal data is collected and processed by us and the provider of the conference tool.
The conference tools collect all data that you provide/use to access the tools (email address and/or telephone number). They also process conference duration, start and end times, number of participants, and other “contextual information” related to the communication process (metadata).
In addition, the tool provider processes all technical data necessary for online communication, including IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speakers, and connection type.
If content is shared, uploaded, or otherwise provided within the tool, this content will also be stored on the tool provider’s servers. Such content includes cloud recordings, chat/messages, voicemails, uploaded photos and videos, files, whiteboards, and other information shared during the use of the service.
Please note that we do not have full control over the data processing activities of the tools used. Our capabilities are mainly subject to the policies of the respective provider. For further information on data processing by the conference tools, please refer to the privacy statements of the tools listed below.
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Purpose and Legal Basis
The conference tools are used to communicate with potential or existing contract partners or to offer certain services to our customers (Art. 6 Para. 1 lit. b GDPR). The use of the tools also simplifies and accelerates communication with us and our company (legitimate interest under Art. 6 Para. 1 lit. f GDPR). Where consent has been obtained, the use of the tools is based on this consent, which can be withdrawn at any time with future effect.
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Storage Duration
Data collected directly by us through video and conference tools will be deleted from our systems as soon as you request deletion, withdraw your consent to storage, or the purpose for data storage ceases. Stored cookies remain on your device until you delete them. Mandatory legal retention periods remain unaffected.
We have no control over the storage duration of your data that is stored by the operators of the conference tools for their own purposes. For details, please contact the operators of the conference tools directly.
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Conference Tools Used
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We use the following conference tools:
Zoom
We use Zoom. The provider of this service is Zoom Communications Inc., San Jose, 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113, USA. Details about data processing can be found in Zoom’s privacy policy:
https://explore.zoom.us/de/privacy/.
Data transfer to the USA is based on the Standard Contractual Clauses of the EU Commission. Details can be found here:
https://explore.zoom.us/de/privacy/.
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Skype for Business
We use Skype for Business. The provider is Skype Communications SARL, 23-29 Rives de Clausen, L-2165 Luxembourg. Details about data processing can be found in Skype’s privacy policy:
https://privacy.microsoft.com/de-de/privacystatement/.
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Microsoft Teams
We use Microsoft Teams. The provider is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. Details about data processing can be found in Microsoft Teams’ privacy policy:
https://privacy.microsoft.com/de-de/privacystatement. The company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF commits to adhering to these data protection standards. Further information is available from the provider at the following link: